Try Before You Buy

  • Try Up To 2 Items

    Fill your cart with something you love.
  • 7-Day Trial

    Try them on in the comfort of home.
  • Easy Returns

    Only pay for what you keep.

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Try Before You Buy FAQs

How does TryNow work?

TryNow brings the store to your door.

  1. Choose items to try. You'll see an authorization on your card, but you'll only pay for what you keep.
  2. Try at home. Your trial starts when your items arrive.
  3. Easy returns. Only pay for what you keep.

When does my trial period start?

TryNow tracks the package and starts the trial upon delivery, at which point you'll receive a notification from TryNow. Note: if your order is shipped in multiple packages your Trial will start when the first package is delivered; you can also extend your trial by emailing our customer experience team to request an extension.

How do I return items I do not want to purchase?

You can go through our regular returns process.

Why does TryNow place an authorization on my credit card?

Similar to a hotel or rental car company, TryNow authorizes your card to ensure you have the funds available. When you checkout, an authorization for the full amount of your order is placed on your card to reserve funds if you choose to keep your items. An authorization is not the same as a charge in that our systems are strictly ensuring that the card that was provided at checkout is both valid and has the appropriate funds available to cover the cost of any items kept in the future.

I thought TryNow offered a free trial but I see a charge on my card -- can you help me understand?

TryNow will not charge you for any items until the end of your trial. We do place an authorization on your card for the total amount of your order. This is how we ensure that funds can be captured for items you keep -- it’s just like a hold that hotels or rideshare apps use, and it helps protect us against fraud. The way authorizations display on your statement varies by bank. Typically, authorizations are labeled as “pending” or they will not have a date associated with the charge, indicating that the charge has not yet been posted.