What shipping options are available?
AWE is pleased to offer complimentary shipping and returns on all orders over $100, shipped within the U.S. All of our products are shipped via USPS. Domestic orders should arrive within 4 to 5 business days. Domestic two-day and overnight shipping are also available via UPS, with additional fees applied at checkout.
Can I ship my order to an International location?
Yes, we will gladly ship to any country in the world via USPS for a flat rate of $35, which includes all customs, duties and shipping fees.
How can I follow the status of my order?
Once your order has shipped, you will receive an email with a USPS or UPS tracking number.
What is your return policy?
We want you to be completely in AWE of your purchase. If for any reason you are not satisfied, we will gladly accept items for full refund, exchange or merchandise credit. The item must be returned in new condition within 30 days, and accompanied by your order number. Engraved or Special/Custom orders are non-returnable. Please allow up to 10 business days once your return has been received for your credit to appear on your statement.
How can I make returns or exchanges?
For returns or exchanges, please email customercare@AWEinspired.com with your order number and we will email you a printable USPS shipping label and instructions. Please note that returned or exchanged merchandise should include all AWE packaging.
Can I exchange an item I just received for a different item on your site?
We will gladly accept items for exchange, so long as they are returned unworn within 30 days of purchase. Engraved or Special/Custom orders are non-returnable. Please allow 10 business days for your exchange to be processed.
How long does it take to process returns?
Please allow 10 business days for returns and exchanges to be processed.