THE VIP SALE

Q: What is the VIP Sale?

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Q: How do I get VIP access?

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Q: Can I get VIP pricing on an order I already placed?

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Q: Can I return or exchange VIP Sale purchases?

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Q: Are any pieces excluded from the VIP Sale?

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Q: Can Goddess Circle members combine their discount with VIP pricing?

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FREQUENTLY ASKED QUESTIONS

What is the VIP Sale?

The VIP Sale is our Early Access event: 30% off the full collection from October 27 through November 4 at 11:59pm PT, before the sale opens to everyone. Orders of $300 or more also include a free jewelry travel case.

How do I get VIP access?

Open the VIP link in our email or text, and VIP pricing unlocks automatically, no login needed. Not on our list yet? Sign up for email and SMS through the VIP pop-up on our site to unlock the same 30% off.

Can I get VIP pricing on an order I already placed?

We don't offer price adjustments on past orders, since prices reflect current promotions. Many VIP Sale pieces won't be restocked, so we recommend securing your favorites, and your holiday gifts, while the event is live.

Can I return or exchange VIP Sale purchases?

Yes. VIP Sale purchases follow our standard policy: free returns and exchanges within 14 days of delivery, for pieces in new, unworn condition with their original packaging. Pieces marked Final Sale and Special Order items can't be returned.

Are any pieces excluded from the VIP Sale?

VIP pricing doesn't apply to pieces already on sale, 14k solid gold, gift cards, the Goddess Circle membership, or the Advent Calendar. Excluded pieces show their regular price.

Can Goddess Circle members combine their discount with VIP pricing?

Yes. Goddess Circle members get their 10% member discount on top of VIP pricing, plus free shipping on every order.