How do I care for my Awe jewelry?
We hope you love your Awe jewelry for generations. In order to protect it, we recommend using your Awe polishing cloth to clean your piece regularly as elements such as air pollutants, dust, perspiration, perfumes, lotions, hairspray, make-up, sun tan lotion, deodorant, body oils and other natural elements can dull the appearance of gemstones and precious metals .
Please avoid the following which can cause damage to the piece:
Do not use jewelry cleaner
Do not use soap or any other cleaning agents
Do not wear your jewelry while bathing, showering, or swimming
Do not expose your jewelry to salt water or chlorine
Do not use a polishing cloth containing any rouge
How should I store my Awe jewelry
When not in use, store your jewelry in your Awe gift box or pouch.
How can I get an item repaired?
If you should experience a need for repair on any Awe jewelry, please email email@example.com. Please reference your Name, Order Number and Repair Issue. Awe will repair at no charge any breakage caused by manufacturer defect within 365 days of receipt of purchase. Repairs needed after 365 days or deemed to be caused by misuse will incur a repair charge at the customer’s expense. Repairs will be assessed on an individual basis.
Products & Materials
Where are Awe pieces made?
We source various components of our products from Thailand, Italy, and Turkey and are designed in Los Angeles, CA by our in-house team. Core to our company's values is paying equal and fair wages for women and men, providing proper health care for all those involved in the Awe production cycle, and treating our environment with care. Our manufacturing partners meet all Department of Environmental Protection (DEP) certifications pertaining to employee health as well as environmental consciousness during all manufacturing and disposing of waste. Our manufacturers also comply with the Fair Labor Association (FLA) workers protection standards to ensure a safe environment for all employees.
Is Awe jewelry made of responsibly sourced materials?
We are proud to produce our products out of ethically sourced materials, including non-conflict precious metals and diamonds. Our diamonds are sourced through suppliers that adhere to the Kimberley Process and the World Diamond Council's System of Warranties, preventing the distribution of conflict diamonds.
Is the jewelry hypoallergenic and nickel free?
Yes, our jewelry is hypoallergenic and nickel free, and is made of only sterling silver, 14k gold, and precious gemstones.
Can I order Awe in solid gold?
Yes, select Goddess coins are available in solid 14k white or yellow gold. Shop solid gold here.
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