We will gladly accept items for exchange, so long as the items are returned in new, unworn condition and the request for an exchange is placed within 3 days of receipt. Engraved orders cannot be exchanged. Please allow 14 business days for your exchange to be processed. However, due to the current global situation, this time frame may be extended to 30 business days.

We want you to be absolutely in Awe of our designs. For 1-year from the date of purchase, we will gladly repair or replace your piece if any damage to the material or the workmanship of the jewelry occurs. If you experience a need for jewelry repair, please email info@aweinspired.com with your name, order number, and a description of your repair issue. We are confident in the quality of our product, hence the 1-year coverage. The warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or earring post, or broken chain), improper use or storage of your jewelry or any modification to your piece done by a third party outside of Awe Inspired.

If you should experience a need for repair on any Awe jewelry, please email info@aweinspired.com. Please reference your Name, Order Number and Repair Issue. Awe will repair at no charge any breakage caused by manufacturer defect within 120 days of receipt of purchase. Repairs needed after 120 days or deemed to be caused by misuse will incur a repair charge at the customer’s expense. Repairs will be assessed on an individual basis.

We hope you love your Awe jewelry for generations. In order to protect it, we recommend using your Awe polishing cloth to clean your piece regularly as elements such as air pollutants, dust, perspiration, perfumes, lotions, hairspray, make-up, sun tan lotion, deodorant, body oils and other natural elements can dull the appearance of gemstones and precious metals.

When not in use, store your jewelry in your Awe gift box or pouch.